On Thursday, May 17, 2018 the Vocalyx team met with several professionals in Geneva, Switzerland at the Institution Genevoise de Maintien à Domicile (IMAD), Geneva’s largest home support institution. IMAD plans to equip its staff and residents with the Vocalyx application to facilitate communication between them.
▸Communication problems between residents and caregivers within IMAD
Among IMAD residents, there are many who have communication difficulties and are unable to speak, and therefore caregivers find it difficult to understand their needs and be able to help them. It is also important to consider that the residents have different nationalities and therefore speak different languages, which makes communication between them and the staff even more complicated.
▸Vocalyx intervenes !
What is great about Vocalyx is that it can face any communication difficulty thanks to
Vocalyx has different special keyboards that are adapted to various situations and profiles. Among these keyboards are Retirement home and Home help which are relevant for IMAD. It is easy to customize these keyboards according to the needs of IMAD residents, as well to create new keyboards for specialized cases.
As far as language barriers are concerned, Vocalyx has created keyboards currently translated from French into four other languages, including English, Spanish, Portuguese and German, which can be used among the different nationalities of IMAD residents. Each keyboard can be assigned the appropriate voice, which will allow foreign residents to express their needs easily to staff members.
▸Vocalyx and its solutions for IMAD
The Vocalyx team organized a presentation at IMAD, in which they demonstrated the various functions of the application, as well as each of the solutions Vocalyx could offer to solve their communication problems.
In the end, the professionals were satisfied with the application and it’s solutions. They believe that Vocalyx can handle all their communication difficulties and that the price is reasonable for such an advanced application.
▸Another validation that customization is Vocalyx's most important strength
In summary, we can say that Vocalyx remains the most powerful application in terms of customization, because it can be adapted to any situation and any profile. It will be an effective solution to the dual problem of communication within IMAD because of its adaptability to the differing resident profiles.